Privacy Policy

Last Updated: January 2026

Introduction

999pd ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or use our website at https://999pd.app and any related services, including cricket betting, live casino, slots, and crash games.

By accessing or using 999pd's platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices described in this document, please discontinue use of the platform immediately. We encourage you to review this policy periodically as it may be updated from time to time.

This policy applies to all users of 999pd, including registered members, visitors browsing without an account, and any person who interacts with our games, promotions, customer support, or payment services. We are fully dedicated to the protection of personal data and operate in accordance with internationally recognised data protection principles.

Information We Collect

We collect various categories of personal data in order to provide you with a secure, personalised, and fully functional gaming and betting experience. The types of information we gather are outlined below.

Account and Identity Information

• Full name, date of birth, and gender as provided during registration
• Username, password (stored in encrypted form), and account preferences
• Email address and mobile phone number
• National ID or other identity verification documents where required for KYC compliance

Financial and Transaction Information

• Deposit and withdrawal amounts, dates, and transaction references
• Payment method details (e.g., bKash wallet number, Nagad account, Rocket account) — note that we do not store complete card numbers or full mobile banking credentials
• Bonus and promotional usage history, including wagering requirement fulfilment records

Technical and Usage Information

• IP address, device type, browser type and version, operating system, and screen resolution
• Pages visited, session duration, clickstream data, game session logs, and feature usage patterns

How We Use Your Information

999pd uses the personal information we collect solely for legitimate operational, security, and service-improvement purposes. Specifically, your data is used to:

• Create and manage your 999pd account, verify your identity, and maintain account security
• Process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment providers
• Provide customer support, respond to queries, and investigate complaints or disputes
• Deliver personalised bonuses, promotions, and game recommendations relevant to your activity and preferences
• Detect, prevent, and investigate fraudulent activity, money laundering, underage gambling, and other prohibited conduct
• Analyse platform usage, improve service quality, conduct responsible gaming monitoring, and develop new features

Sharing of Your Information

999pd does not sell, rent, or trade your personal information to third parties for marketing purposes. We may, however, disclose your information in the following limited and strictly controlled circumstances:

Service Providers and Technology Partners

We engage third-party service providers — including game studios such as Pragmatic Play, Evolution Gaming, Spribe, NetEnt, and Microgaming — who may process certain technical data as part of delivering game content. These providers are bound by strict data processing agreements and are not permitted to use your data for their own independent purposes.

Legal and Regulatory Obligations

We may be required to disclose certain personal data to law enforcement agencies, regulatory bodies, or other authorised government authorities where we are legally compelled to do so. In all such cases, disclosures are limited strictly to what is required by law.

Business Transfers

In the event of a merger, acquisition, or sale of all or part of our business, your personal data may be transferred to the relevant third party. You will be notified via email or a prominent notice on the platform before your information becomes subject to a materially different privacy policy.

Cookies and Tracking Technologies

999pd uses cookies and similar tracking technologies to enhance your experience on the platform, remember your session preferences, and gather aggregate analytics data. Cookies are small text files placed on your device by our web server. They do not carry personal information beyond what you have already submitted through your account.

You may configure your browser settings to refuse cookies or to alert you when cookies are being sent. Please note that disabling certain cookies may affect the functionality of some areas of the 999pd platform, including the ability to log in or access game features. By continuing to use the platform without disabling cookies, you consent to our use of cookies as described in this policy.

Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period thereafter in order to fulfil our legal, compliance, fraud prevention, and dispute resolution obligations. Specific retention periods vary by data type and applicable regulatory requirements.

When your data is no longer required for operational or legal purposes, we will securely delete or anonymise it in accordance with our internal data lifecycle procedures. You may request early deletion of certain data by contacting our support team, subject to any overriding legal retention requirements.

Your Rights as a User

999pd respects your rights over your personal data. Depending on your circumstances, you may have the following rights regarding the information we hold about you:

• Right of access — to request a copy of the personal data we hold about you
• Right to rectification — to request correction of inaccurate or incomplete data
• Right to erasure — to request deletion of your personal data in certain circumstances
• Right to restrict processing — to request that we limit how we use your data in specific situations
• Right to object — to object to processing of your personal data for direct marketing or profiling purposes

To exercise any of these rights, please contact our support team at [email protected]. We will respond to all valid requests within a reasonable timeframe. Please note that certain rights may be limited where we have overriding legal obligations to retain or process the relevant data.

Data Security

999pd employs a range of technical and organisational security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for all data transmitted between your device and our servers, secure password hashing, firewalls, and access controls that restrict data access to authorised personnel only.

While we take all reasonable precautions to maintain the security of your information, no method of electronic transmission or storage is completely infallible. We therefore cannot guarantee absolute security. We strongly encourage all users to choose strong, unique passwords, to keep their login credentials confidential, and to log out from their accounts after each session — particularly when using shared or public devices.

Payment Data and Financial Privacy

All payment transactions on 999pd — whether conducted via bKash, Nagad, Rocket, Upay, Visa, or Mastercard — are processed through encrypted, secure payment gateways. We do not store full payment credential strings on our servers. Transaction data is retained solely for the purposes of financial reconciliation, dispute resolution, and compliance with applicable record-keeping obligations.

When making a deposit or requesting a withdrawal, you agree that your financial transaction details may be shared with the relevant payment provider solely for the purpose of completing that transaction. Payment providers operate under their own privacy policies and security frameworks, which we encourage you to review independently.

Protection of Minors

999pd is strictly an adult platform. We do not knowingly collect personal data from individuals under the age of 21. Our platform implements age verification procedures during registration, and any account found to belong to a person under 21 years of age will be immediately suspended and all personal data associated with that account will be deleted. If you believe that a minor has registered an account on our platform, please notify us immediately at [email protected].

Changes to This Privacy Policy

999pd reserves the right to update or modify this Privacy Policy at any time. Changes become effective upon posting to this page, and the "Last Updated" date at the top of this document will be revised accordingly. We will notify registered users of material changes via email or through a prominently displayed notice on the platform prior to the change taking effect.

Your continued use of the 999pd platform following the posting of changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page regularly so that you remain informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, our dedicated support team is available to assist you. We are committed to addressing all privacy-related enquiries promptly and transparently.

You may reach us by email at: [email protected]